A message to our clients about COVID-19

 

Dear Clients,

As the COVID-19 outbreak continues to impact both local and global communities, we at Caradonna Adventures are committed to servicing you with the latest updates related to your current and future travel plans. As a result, we are equally providing the flexibility needed to continue pursuing your travel dreams. In the coming days and weeks, we will issue appropriate updates and share accurate information such as the latest CDC announcement, which can be found here.

We encourage our clients with future travel planned for May and beyond to consider postbeyond to consider waiting before seeking to change or postpone their booking, as situations and related policies are changing daily. We are also monitoring the US State Department and CDC advisories as well as other global organizations and governments to be sure we have the most current information so we can act accordingly and as quickly as possible.

Caradonna represents and sells destination travel throughout the world. Because each destination, airline and various suppliers have individual criteria for travel postponements, changes are occurring daily. As a result, we cannot give one unified message that applies to all destinations. Instead, we are working diligently to stay in contact with our partners, and our agents are on duty to respond to each customer on a case-by-case basis, based on travel dates. If you have questions, do not hesitate to contact us and our agents are working with clients based on travel date so please understand there might be a delay in the reply.

We know this is a difficult time for all of us, but we in the travel industry are equipped to handle what comes our way and we will continue to do everything possible to ensure the success of your current and future travel plans.

Sincerely,
Your friends and colleagues at Caradonna Adventures